Integrate Microsoft Teams or any major phone systems to Salesforce

Mirage lets your reps make and receive calls inside Salesforce while keeping your data in sync - no extra phone systems to buy, set up, or maintain.

The only native Microsoft Teams Phone + Salesforce integration

No third-party platform required

Integrates with 95% of telephony systems

Loved by hundreds of high-performance service & sales teams

4.95 Average Rating

The only native Microsoft Teams Phone + Salesforce integration

Mirage lets your reps handle inbound & outbound calls inside Salesforce with instant caller popup while keeping your data, notes and transcriptions in sync.

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Why IT chooses Mirage

Mirage runs natively inside Microsoft and Salesforce—so there’s no new infrastructure to manage, no third-party systems to secure, and no disruption to your current setup.

No New Phone System

Mirage uses Microsoft Teams as your telephony platform, so there’s no need to buy, deploy, or maintain a separate phone system—or change your IT infrastructure.

Keep Your IVRs, Queues
& Voicemails

No need to rebuild call flows, set up new queues, or reconfigure voicemail. Mirage works with your existing setup—so you can keep what’s already working.

Built-In Security
& Compliance

Because Mirage runs entirely within Microsoft and Salesforce, nothing changes for IT. No third-party storage, no external routing—just native, compliant infrastructure.

Integrate 3CX, Swyx, Avaya, Cisco & 100+ telephony Systems with Salesforce

Keep the phone system you trust. Mirage lets you make and receive calls inside Salesforce—no switching providers, no disruptions.

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Meet the IT, sales, and service leaders
simplifying telephony

Trusted by companies who choose simplicity, control and staying fully native to Salesforce.

Elmar Berger
Managing Director at Berrger Touristik

Connecting telephony to Salesforce is essential in the

course of digitization and is quick and easy with Mirage CTI Data Connector.

Marius Gareis
Head of IT & Digital Processes at Geothermie Unterhaching

The CTI Data Connector has transformed how we manage day-to-day calls. The set up was smooth and the onboarding was quick and thorough.

Dagmar Herrmann
Team Lead IT, Service & Support at Viewento

We’ve been able to significantly improve call operations and customer outcomes. In addition, the quality of resubmissions and evaluations improved.

Francesco Mosciano
Head of Operations at XFARM TECHNOLOGIES ITALIA SRL

The installation is very simple and Mirage Customer Success team helped me a lot on technical issues and they contact me periodically for any kind of update.

Marilo Meta
Salesforce Lead Consultant at LDA Digital Solutions

Mirage has been an exceptional partner for advanced CTI solutions in Salesforce. . Their solutions have significantly improved communication, productivity, and customer service capabilities within the Salesforce ecosystem, making them a highly recommended choice for businesses seeking to enhance their Salesforce functionality.

Stephan Hoffend
Mr. at Namibian Breweries Ltd.

We have been using the CTI Connector to connect our PABX system to our Salesforce platform and have saved a lot of time by automating a lot of processes. It is really fantastic that a small app like this can have such a huge impact on our business.

Britta Mottl
Administrator at Mister ATZ GmbH

The CTI Connector reliably logs our calls. In case of problems, the service helps reliably. We are very satisfied.

Gernot-Richard Stelzer
Salesforce Technical Lead at Edenred Deutschland GmbH

Mirage handles in and out-going calls in Sales and Customer Service departments efficiently. It is quite easy to configure and provides vital information for analyzing calls and call outcomes.

Bennie Kriekaard
IT Manager at Sunny Europe N.V.

Every customer call is redirected to Salesforce via

Mirage software.

Thank you Mirage for making this interface between Teams and Salesforce. We have now an easy way for linking customer calls to the customer information in Salesforce

Tim Weinand
Solution Architect & Team Lead at Salesfive GmbH

The installation is simple and excellently documented.

Consulting and customer support are fast and very good.

The tool does what it is supposed to do and offers a simpler and more flexible configuration than many other integrations on the market. Full recommendation from our side.

Make your telephony work seamlessly with Salesforce

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